Module Import 04WI2021 - Digital Communication (WfM)

Status: Published
Workload6 ECTS = 180 hrs
Credits, Weight6 ECTS, (n.s.)
Language of Instruction English
Semester (n.s.)
Duration1 Sem.
M/E Mandatory
Courses
Course No. Type Name MA/EL Workload Credits Contact Hours Selfstudy Group Size
04WI2021-1 Lecture Digital Communication MA 3 ECTS = 90 hrs 3 ECTS 2 hrs/week = 30 hrs 60 hrs 40
04WI2021-2 Exercise Digital Communication MA 3 ECTS = 90 hrs 3 ECTS 2 hrs/week = 30 hrs 60 hrs 40
Learning Outcomes

The lecture Digital Communication introduces you to the fundamentals of corporate communication in automated and partly automated business processes. We will strongly focus on practice-oriented communication aspects. The lecture especially discusses methodical, technical and organizational aspects of workflow management. The course consists of a lecture and an accompanying exercise. The exercise will be organized as a case study, which will be worked on by groups of 4-5 students.

The topics of the lecture will be, amongst others, workflow management basics, workflow management standards, Petri Nets as a basis for workflow modeling, workflow modeling languages, process-workflow transformation, role resolution, workflow management systems, application invocation, and selected topics from research.

The accompanying exercise will simulate different B2B scenarios, where one company outsources parts of its business processes to another company. In each B2B scenario, two of the exercise groups will work together, where one group simulates the outsourcing company, and the other group simulates the company adopting the outsourced processes. An example is a car rental company that outsources the insurances of the cars to an insurance company. The first task will be to build business process models out of a scenario description. The business processes will be modeled by each exercise group. Each group pair, i.e., the groups that work together in a scenario, will also provide a description of how and where the B2B processes interact. In a next step, the process models are transformed into workflow descriptions using a workflow management system. Thereby, the systems of one B2B are independent, i.e., later on, they will have to communicate via messages. Finally, the groups implement their workflows. In a final presentation, they will show how their workflow management systems work and how they interact with their corresponding partner system.

In the lecture, we work together with a consulting company (viadee) that is specialized in the topic workflow management and process automation. viadee will hold two guest lectures on process modeling with BPMN and workflow implementation with camunda.

Content

(not specified)

04WI2021-1 - Digital Communication (WfM)
  • workflow management basics
  • workflow management standards
  • Petri Nets as a basis for workflow modeling
  • workflow patterns and YAWL
  • workflow modeling languages
  • process-workflow transformation
  • role resolution
  • workflow management systems
  • application invocation
  • selected topics from research
04WI2021-2 - Digital Communication (WfM)

The WfM exercise will be organized as a case study, which will be worked on by groups of 4-5 students.

The exercise will simulate different B2B scenarios, where one company outsources parts of its business processes to another company. In each B2B scenario, two of the exercise groups will work together, where one group simulates the outsourcing company, and the other group simulates the company adopting the outsourced processes. An example is a car rental company that outsources the insurances of the cars to an insurance company. The first task will be to build business process models out of a scenario description. The business processes will be modeled by each exercise group. Each group pair, i.e., the groups that work together in a scenario, will also provide a description of how and where the B2B processes interact. In a next step, the process models are transformed into workflow descriptions using a workflow management system. Thereby, the systems of one B2B are independent, i.e., later on, they will have to communicate via messages. Finally, the groups implement their workflows. In a final presentation, they will show how their workflow management systems work and how they interact with their corresponding partner system.

Teaching Methods

Lecture

Case Study including programming

Prerequisites

As preconditions, we expect the following knowledge from our students that will not be taught in the course:

  • at least intermediate programming skills in java
  • at least intermediate skills in business process modeling with BPMN

To prove these skills, students must either hold a bachelor's degree from FB4 of the University of Koblenz-Landau or pass an inaugural exam at the beginning of the course (60 minutes). One of both is mandatory to get admission to the final examination and the case study work.

Examination Methods

At the end of the course students will get one single combined grade. It will consist 50% of a written examination (60 minutes) on the topics of the lecture and 50% of the results of the case study work conducted in the exercise (this is because the exercise makes a considerable amount of work).

The case study grade consists of part-grades students will get for intermediate and final presentations. There will be three presentations: one on the process models (15% of the case study grade), one on the workflow models (15% of the case study grade), and one on the finished and running (!) B2B workflow management systems (70% of the case study grade).

Credit Requirements

The credits can be gained by taking part in the case studies of the WfM tutorial and through a written examination at the end of the semester. In order get admission for the course, participants must either hold a bachelor’s degree from the University of Koblenz (Wirtschaftsinformatik, Informationsmanagement, Informatik oder Computervisualistik) or pass an inaugural examination (60 minutes) at the beginning of the semester. Students of the master's programme of Wirtschaftsinformatik do not need to take the inaugural exam in any case, because for the master's programme of Wirtschaftsinformatik the course is mandatory.

References

(not specified)

04WI2021-1 - Digital Communication (WfM)

Literature will be provided during the course, if necessary

Use of this Module
Responsible / Organizational Unit
Delfmann, Patrick / Institute for IS Research
Additional Information

(not specified)

04WI2021-1 - Digital Communication (WfM)

Slides, literature, and, especially, workflow management systems

Last change
Apr 24, 2018 by Frey, Johannes
Last Change Module
Jul 31, 2018 by Frey, Johannes