Module Import 04WI2019 - Business Software

Status: Published
Workload6 ECTS = 180 hrs
Credits, Weight6 ECTS, (n.s.)
Language of Instruction German or English
Semester (n.s.)
Duration1 Sem.
M/E Mandatory
Course No. Type Name MA/EL Workload Credits Contact Hours Selfstudy Group Size
04WI2019-1 Lecture Business Software MA 3 ECTS = 90 hrs 3 ECTS 2 hrs/week = 30 hrs 60 hrs 60
04WI2019-2 Seminar/Exercise Business Software MA 3 ECTS = 90 hrs 3 ECTS 2 hrs/week = 30 hrs 60 hrs 30
Learning Outcomes

On completion of the course, students will be able to:

  • understand and explain relevant areas of Business Software
  • describe and apply the concepts, theories, methods and models taught in the course
  • follow a methodical approach to the evaluation of Business Software
  • critically discuss the pros and cons of ERP Systems and Collaboration Systems
  • effectively manage the implementation of Business Software

(not specified)

04WI2019-1 - Business Software

This course gives an integrated view on business-related information systems. In modern organizations there are very few organisational units that can work without the support of information systems. Consequently, every employee will have contact with an ERP system (e.g. SAP or MS Navision) at their workplace. Nevertheless, there are few universities that provide structured and thorough courses on business software and interorganizational issues. The course Business Software at the University of Koblenz-Landau aims to enable graduates to realize, analyze and manage the application areas, potentials and the organization-wide diffusion of Business Software in a company. It provides means and directions for future IT professionals (e.g. CIOs) to make decisions about the selection, the evaluation and the use of Business Software. The course Business Software requires a fundamental prior knowledge about business management. It covers the most important business areas in a company: Sales, Marketing, Procurement, Production, Finance and Controlling. Due to its business management focus the course does not discuss technical issues such as databases or interfaces in detail. The theoretical part of the course gives a structured view of different types of Business Software and their application scenarios. The participants are exposed to a business management context, the related business processes and the appropriate Business Software support. The emphasis in this discussion is on the user perspective.

Case Study Method

The participants will adopt the role of IT professionals to solve concrete problem scenarios of exiting organizations. These problem scenarios are presented in case studies. During the sessions the participants will discuss different courses of action to solve the given problem scenario and their consequences. Subsequently, the real solution will be explained and discussed. By that, the participants learn to analyze a given integration scenario, to identify potential problems and to conclude possible ways to come to a solution. The lecture will mainly be held in the form of a dialogue. It is necessary to study the case study material before the session to be able to participate in the discussion.


  1. Introduction to Business Software
  2. Business Process Modelling (BPM): Terms and Methodology
  3. BPM Tools
  4. ERP Processes, Modules and Business Documents
  5. ERP Implementation and Customization
  6. Enterprise Systems Evaluation: Requirements Gathering
  7. Enterprise Collaboration Systems: The Transformation of the Digital Workplace
  8. Enterprise Collaboration Systems: Use Cases and Scenarios
  9. Operations Models: From On-Premises to Cloud

In the seminar/exercise part, students analyse and report on the functionality of different business software products

Teaching Methods

(not specified)


Basic knowledge of business administration, especially organisational forms and business processes as well as the foundations of information systems.

Examination Methods

Written exam (Klausur)

Exercise has to be successfully completed as a prerequisite to take part in the written exam.

Stellenwert für die Note in der Endnote: Für Lehramt Gymnasium: 5% entsprechend den LP (6:120) Für Lehramt Realschule: 10% entsprechend den LP (6:60)

Credit Requirements

(not specified)


(not specified)

04WI2019-1 - Business Software

Davenport, Thomas (1998): Putting the Enterprise into the Enterprise System, in: Harvard Business Review, July-August 1998, pp. 121-131.

Magal, Simha R.; Word, Jeffrey (2009): Essentials of Business Processes and Information Systems, Hoboken, N.J.: John Wiley & Sons, 2009.

Motiwalla, Luvai F.; Thompson, Jeff (2008): Enterprise Systems for Management, Upper Saddle River: Pearson, 2008.

Use of this Module
  1. unmodified as Mandatory  -    MSc E-Government 2017  -    Information Systems  -    Business Software
  2. unmodified as Mandatory  -    MSc E-Government 2017  -    Mandatory elective courses Information Systems  -    Business Software
  3. unmodified as Mandatory  -    MSc Information Management 2017  -    Information Systems  -    Business Software
  4. unmodified as Mandatory  -    MSc Information Systems 2017  -    Information Systems  -    Business Software
  5. unmodified as Mandatory  -    MSc Web Science 2017  -    Mandatory elective courses Computer Science  -    Business Software
Responsible / Organizational Unit
Schubert, Petra / Institute for IS Research
Additional Information

(not specified)

Last change
Apr 24, 2018 by Frey, Johannes
Last Change Module
Aug 14, 2018 by Frey, Johannes